The Consumer Protection Agency proposes regulating tips in restaurants and bars

The president of the Consumer Protection Agency, Ricardo Salazar, reported that tips will be regulated with the reform of the Consumer Protection Law, which is being discussed in the Salvadoran Congress.

“Restaurants, bars, and similar establishments may charge a tip, but not exceed ten percent” 

He detailed that the percentage must be informed to the consumer clearly, completely and prior to using the service (by any written means). In case of disagreement, due to poor service, the consumer may request its cancellation or reduction.

The proposal to reform the Consumer Protection Law contains more than 60 articles, among which it is proposed to modify 43 and add 17 new provisions, some related to the use of parking lots, payment of tips, illicit advertising, among others.