A recent study by the National Institute for Training and Formation (Incaf) has revealed that more than 54% of companies in El Salvador plan to increase their workforce in 2025. The findings, published in the first Labor Demand Survey (ENDEL), indicate that many sectors are experiencing growth, with significant demand for personnel in production, business, warehouse, customer service, and IT and technology.

According to the study, companies are expected to create 32,634 job vacancies between January and December 2025. Among the most in-demand positions are call center employees, customer service agents, sewing machine operators, production operators, sales executives, security guards, and software developers. Over 11,000 of these positions will be related to customer service roles.

The survey also shows that while 26.7% of businesses plan to maintain their current staffing levels, 15.9% are uncertain about future hiring decisions. A small percentage, 2.8%, anticipate reducing their workforce.

The majority of companies planning to make staffing changes will do so in the first half of the year, with 24.8% indicating adjustments in the first quarter and 26.4% in the second quarter. Some companies are also focusing on staff training to adopt new technologies and improve operations, while others plan to open new branches or offices.

The survey, which involved responses from 820 companies, highlights a positive outlook for employment growth in El Salvador, driven by expansion in various key industries.